Shipping policy

Thank you for visiting and "shopping at shop.hojotea.com.my". Following are our Shipping Policy.

Shipping Cost

We currently ship our products to Malaysia, Singapore and Brunei. Following are the shipping cost for each area.

①Domestic

(1) Malay Peninsula : RM10
(2) East Malaysia : RM20 (including Labuan, Sabah and Sarawak)

※Free shipping on orders over RM300 (Domestic only)

②Singapore

・Economical (Gdex / EMS / normal air parcel) : RM50
・DHL : RM180

Shipping to Singapore? See Delivery to Singapore for rates, dispatch times and answers to common questions.

③Brunei

・Economical (Gdex / EMS / normal air parcel) : RM158
・DHL : RM210

The shipping fee will be revised if there are any changes.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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