物流政策

Thank you for visiting and "shopping at shop.hojotea.com.my". Following are our Shipping Policy.

Shipping Cost

We currently ship our products to only Malaysia and Singapore. Following are the shipping cost for each area.

①Domestic

(1) Malay Peninsula : RM10
(2) East Malaysia : RM20 (including Labuan, Sabah and Sarawak)

※Free shipping on orders over RM300 (Domestic only)

②Singapore

・Economical : RM50
・DHL : RM180

③Brunei

・Economical : RM158
・DHL : RM210

The shipping fee to Brunei is higher than usual due to Covid-19. The shipping fee will be revised if there are any changes.

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

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